Cancellation Policy To ensure a smooth experience, please take a moment to review our cancellation terms:
Variable Notice Periods: Cancellation terms vary by activity (24h to 5 days notice required). Details are available on each tour page.
Theme Park Tickets: Tickets for theme parks are strictly non-refundable once purchased.
Non-Refundable Services: Please note that any service or tour (such as Yacht Charter, Safari, etc.) that has already been conducted, used, or attended is non-refundable.
Refund Process: In the event of a valid cancellation, your refund will be initiated within 7 working days. Please note: All refund requests must be submitted within a maximum of 90 days from the original transaction date.
